{"id":79997,"date":"2024-07-02T15:42:00","date_gmt":"2024-07-02T14:42:00","guid":{"rendered":"https:\/\/mediamakersmeet.com\/?p=79997"},"modified":"2024-07-03T08:10:13","modified_gmt":"2024-07-03T07:10:13","slug":"journalisms-trust-problem-is-about-money-not-politics","status":"publish","type":"post","link":"https:\/\/mediamakersmeet.com\/journalisms-trust-problem-is-about-money-not-politics\/","title":{"rendered":"Journalism\u2019s trust problem is about money, not\u00a0politics"},"content":{"rendered":"\n

Journalism’s trust issue is mainly financial, not political, writes Jacob L. Nelson<\/a>, Associate Professor of Communication, University of Utah. The revenue drop from traditional ads and the move to digital platforms has pushed news outlets to favour click-driven content, compromising integrity. Consequently, the public perceives that profit is prioritised over accurate reporting\u200b. <\/p>\n\n\n\n

Journalism faces a credibility crisis. Only 32% of Americans<\/a> report having \u201ca great deal\u201d or \u201cfair amount\u201d of trust in news reporting \u2013 a historical low.<\/p>\n\n\n\n

Journalists generally assume that their lack of credibility is a result of what people believe to be reporters\u2019 and editors\u2019 political bias. So they believe the key to improving public trust is to banish any traces of political bias from their reporting.<\/p>\n\n\n\n

That explains why newsroom leaders routinely advocate for maintaining \u201cobjectivity<\/a>\u201d as a journalistic value and admonish<\/a> journalists<\/a> for<\/a> sharing their own<\/a> opinions<\/a> on social media.<\/p>\n\n\n\n

The underlying assumption is straightforward: News organizations are struggling to maintain public trust because journalists keep giving people reasons to distrust the people who bring them the news. Newsroom managers appear to believe that if the public perceives their journalists as politically neutral, objectively minded reporters, they will be more likely to trust \u2013 and perhaps even pay for \u2013 the journalism they produce.<\/p>\n\n\n\n

Yet, a study<\/a> I recently published with journalism scholars Seth Lewis<\/a> and Brent Cowley<\/a> in Journalism, a scholarly publication, suggests this path of distrust stems from an entirely different problem.<\/p>\n\n\n\n

Drawing on 34 Zoom-based interviews with adults representing a cross-section of age, political leaning, socioeconomic status and gender, we found that people\u2019s distrust of journalism does not stem from fears of ideological brainwashing. Instead, it stems from assumptions that the news industry as a whole values profits above truth or public service.<\/p>\n\n\n\n

The Americans we interviewed believe that news organizations report the news inaccurately not because they want to persuade their audiences to support specific political ideologies, candidates or causes, but rather because they simply want to generate larger audiences \u2014 and therefore larger profits.<\/p>\n\n\n\n

Commercial interests undermine trust<\/h3>\n\n\n\n

The business of journalism depends primarily on audience attention. News organizations make money from this attention indirectly, by profiting off the advertisements \u2013 historically print and broadcast, now increasingly digital \u2013 that accompany news stories. They also monetize this attention directly, by charging audiences for subscriptions to their offerings.<\/p>\n\n\n\n

Many news organizations pursue revenue models that combine both of these approaches, despite serious concerns about the likelihood of either leading to financial stability<\/a>.<\/p>\n\n\n\n

Although news organizations depend on revenue to survive, journalism as a profession has long maintained a \u201cfirewall<\/a>\u201d between its editorial decisions and business interests. One of journalism\u2019s long-standing values is that journalists should cover whatever they want without worrying about the financial implications for their news organization. NPR\u2019s Ethics Handbook, for example, states that<\/a> \u201cthe purpose of our firewall is to hold in check the influence our funders have over our journalism.\u201d<\/p>\n\n\n\n

What does this look like in practice? It means that journalists at the Washington Post should, according to these principles, feel encouraged to pursue investigative reporting into Amazon despite the fact that the newspaper is owned by Amazon founder and executive chairman Jeff Bezos.<\/p>\n\n\n\n

While the effectiveness of this firewall in the real world is far from assured<\/a>, its existence as a principle within the profession suggests that many working journalists pride themselves on following the story wherever it leads, regardless of its financial ramifications for their organization.<\/p>\n\n\n\n

Yet despite the importance of this principle to journalists, the people we interviewed seemed unaware of its importance \u2013 indeed, its very existence.<\/p>\n\n\n\n

Bias toward profits<\/h3>\n\n\n\n

The people we spoke with tended to assume that news organizations made money primarily through advertising instead of also from subscribers. That led many to believe that news organizations are pressured to pursue large audiences so that they can generate more advertising revenue.<\/p>\n\n\n\n

Consequently, many of the people interviewed described journalists as being enlisted in an ongoing, never-ending struggle to capture public attention in an incredibly crowded media environment.<\/p>\n\n\n\n

\u201cIf you don\u2019t get a certain number of views, you\u2019re not making enough money,\u201d said one of our interviewees, \u201cand then that doesn\u2019t end well for the company.\u201d<\/p>\n\n\n\n

People we spoke with tended to agree that journalism is biased, and assumed that such bias exists for profit-oriented rather than strictly ideologically oriented reasons. Some see a convergence in these reasons.<\/p>\n\n\n\n

\u201c[Journalists] get money from various support groups that want to see a particular agenda pushed, like George Soros,\u201d said another interviewee. \u201cIt\u2019s profits over journalism and over truth.\u201d<\/p>\n\n\n\n

Others we spoke with understood that some news organizations depend primarily on their audiences for financial support in the form of subscriptions, donations or memberships. Although these interviewees saw news organizations\u2019 means of generating revenue differently from those who assumed that the money mostly came from advertising, they still described deep distrust toward the news that stemmed from concerns about the news industry\u2019s commercial interests.<\/p>\n\n\n\n

\u201cThat\u2019s how they make money,\u201d one person said about subscriptions. \u201cThey want to entice you with a different version of the news that is not, I personally believe, overall going to be accurate. They get you to pay for that and \u2013 poof \u2013 you\u2019re a sucker.\u201d<\/p>\n\n\n\n

Misplaced concern about bias<\/h3>\n\n\n\n

In light of these findings, it appears that journalists\u2019 concerns that they must defend themselves against accusations of ideological bias might be misplaced.<\/p>\n\n\n\n

Many news organizations have pursued efforts<\/a> at<\/a> transparency<\/a> as an overarching approach to earning public trust, with the implicit goal being to demonstrate that they are doing their work with integrity and free from any ideological bias.<\/p>\n\n\n\n

Since 2020, for example, The New York Times has maintained a \u201cBehind the Journalism<\/a>\u201d page that describes how the newspaper\u2019s reporters and editors approach everything, from when they use anonymous sources to how they confirm breaking crime news and how they are covering the Israel-Hamas War. The Washington Post similarly began maintaining a \u201cBehind the Story<\/a>\u201d page in 2022.<\/p>\n\n\n\n

Yet these displays do not address the chief cause for concern among the people we interviewed: the influence of profit-chasing on journalistic work.<\/p>\n\n\n\n

Instead of worrying quite so much about perceptions of journalists\u2019 political biases, it might be more beneficial for newsroom managers to shift their energies to pushing back against perceptions of economic bias.<\/p>\n\n\n\n

Perhaps a more effective demonstration of transparency would focus less on how journalists do their jobs and more on how news organizations\u2019 financial concerns are kept separate from evaluations of journalists\u2019 work.<\/p>\n\n\n\n

Cable news as a stand-in<\/h3>\n\n\n\n

The people we interviewed also often appeared to conflate television news with other forms of news production, such as print, digital and radio. And there is ample evidence that television news managers do indeed appear to privilege profits over journalistic integrity.<\/p>\n\n\n\n

\u201cIt may not be good for America, but it\u2019s damn good for CBS,\u201d said CBS chairman Leslie Moonves<\/a> of the massive coverage of then-presidential candidate Donald Trump in 2016. \u201cThe money\u2019s rolling in.\u201d<\/p>\n\n\n\n

With that in mind, perhaps discussions about improving trust in journalism could begin by acknowledging the extent to which the public\u2019s skepticism toward the media is well-founded \u2013 or, at the very least, by more explicitly distinguishing between different kinds of news production.<\/p>\n\n\n\n

In short, people are skeptical of the news and distrustful of journalists, not because they think journalists want to brainwash them into voting certain ways, but because they think journalists want to make money off their attention above all else.<\/p>\n\n\n\n

For journalists to seriously address the root causes of the public\u2019s distrust in their work, they will need to acknowledge the economic nature of that distrust and reckon with their role in its perpetuation.<\/p>\n\n\n\n

Jacob L. Nelson<\/a>
Associate Professor of Communication, University of Utah<\/p>\n\n\n\n

<\/div>\n\n\n\n

The Conversation<\/a> is a unique collaboration between academics and journalists that in a decade has become the world\u2019s leading publisher of research-based news and analysis. The Conversation began in Melbourne, Australia, in March 2011, created and founded by Andrew Jaspan with the support of business strategist Jack Rejtman and the University of Melbourne Vice-Chancellor Glyn Davis. The UK edition launched in May 2013, followed by editions in the US (2014), South Africa and France (2015), Canada, Indonesia and New Zealand (2017), Spain (2018), and Brasil (2023).<\/p>\n\n\n\n

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Journalism’s trust issue is mainly financial, not political, writes Jacob L. Nelson, Associate Professor of Communication, University of Utah. The revenue drop from traditional ads and the move to digital platforms has pushed news outlets to favour click-driven content, compromising integrity. Consequently, the public perceives that profit is prioritised over accurate reporting\u200b. Journalism faces a […]<\/p>\n","protected":false},"author":37,"featured_media":80004,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[871],"tags":[],"yst_prominent_words":[],"acf":[],"_links":{"self":[{"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/posts\/79997"}],"collection":[{"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/comments?post=79997"}],"version-history":[{"count":3,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/posts\/79997\/revisions"}],"predecessor-version":[{"id":80003,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/posts\/79997\/revisions\/80003"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/media\/80004"}],"wp:attachment":[{"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/media?parent=79997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/categories?post=79997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/tags?post=79997"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/mediamakersmeet.com\/wp-json\/wp\/v2\/yst_prominent_words?post=79997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}